Frequently Asked Questions
Can I change my shipping address after placing an order?
Address changes must be requested within 6 hours of placing your order. After that, changes may not be possible.
Do you offer refunds?
Refunds are issued only for approved returns and are processed to the original payment method.
How can I contact customer support?
You can reach us at 📧 [email protected] for any inquiries.
How long does shipping take?
Orders are processed within 1–2 business days.
Estimated delivery time is 7–9 business days after processing.
What is your return policy?
Returns are accepted only for eligible issues such as defective, damaged, expired, or incorrect items.
Please refer to our Returns & Refund Policy for full details.
Where do you ship?
We currently ship within the United States, including P.O. Boxes and APO/FPO addresses.
Which carrier do you use?
Standard orders are typically shipped via FedEx.
Orders shipped to P.O. Boxes or APO/FPO addresses are delivered via USPS.