Shipping Policy

Shipping Policy

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Estimates

We offer flat-rate and free shipping options across the United States:

  • Orders under $100: Flat shipping fee of $7.99
  • Orders $100 and above: Free shipping

Estimated delivery time:
7–9 business days after order processing.

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on your location and carrier-related delays.

Shipping Carriers

  • Standard orders are typically shipped via FedEx
  • Orders shipped to P.O. Boxes or APO/FPO addresses are delivered via USPS

Carrier selection may vary depending on the destination and order requirements.

Shipping to P.O. Boxes & APO/FPO Addresses

We proudly ship to P.O. Boxes and APO/FPO addresses within the United States.
Please note that delivery to these addresses may require additional transit time.

Tracking Information

Once your order is shipped, you will receive a tracking number via email so you can monitor your shipment’s progress.

Address Changes

If you need to change your shipping address, please contact us within 6 hours of placing your order.
After this period, we may not be able to modify your shipping details as the order may already be in processing or shipped.

Incorrect or Incomplete Addresses

Please ensure that your shipping address is accurate and complete at checkout.
LifeHerby is not responsible for orders delivered to an incorrect or incomplete address provided by the customer.

Lost or Delayed Packages

If you have not received your order within 15 days after it has been shipped, please contact us immediately at [email protected].
We will assist you in locating your package or determining the next appropriate steps.

Shipping Delays & Force Majeure

LifeHerby is not responsible for shipping delays caused by circumstances beyond our control, including but not limited to weather conditions, carrier delays, or postal service disruptions.

Contact

For any shipping-related inquiries, please contact us at:
📧 [email protected]